AutoZone Auto Parts

Don’t order parts online. I ordered parts online said that they were ready, get to the store and they don’t even have the parts. They send me to another store saying they confirmed that they have them and they don’t. Said they would refund but still haven’t received the refund 10 days later. Place is garbage never buying parts from this place again.

My father has been sick and he told me I needed to get some oil in my car. Thankfully Tori was working and knew exactly what I need. She even educated me on my transmission, how to put the oil in and where it was located. she even told me that I was going to need an oil change soon, which I didn’t know. Thank you for helping me out and being patient with me Tori!

I'd give zero stars if I could. I stopped in to see if they had any 2 cycle marine oil- kid behind the counter didn't even know what it was, lol. He was the only employee in the store, the line was long. Kid looked like he was on day 5 of a methemphetamine bender, very unkept and unprofessional. Argued with me over what my fuel filter should be for my truck......I seldom go here, but I had a gift card someone gave me. I guess I won't be back again for another 5 years, this place has been and always will be a joke.

Terrible customer service. Went in around midday, wasn't terribly busy, only two workers were in the store. Both gray shirts which indicates store manager/assistant manager. One manager was helping two gentleman at the counter while the other manager kept walking back and forth behind the counter, completely ignoring me and every customer standing behind me. Instead of helping any of us or even ACKNOWLEDGING us, she went back and forth behind the counter, answered a few store phone calls, grabbed some parts and her coffee and went out the door. As I was walking out to my car, I saw her just sitting in a vehicle and chatting up the store's delivery driver. I'd expect more from a MANAGER. I caught her name and Tori needs to do better. Even a small "we'll be right with you" would've been better than the sheer dismissive attitude she displayed.

Don’t order parts online. I ordered parts online said that they were ready, get to the store and they don’t even have the parts. They send me to another store saying they confirmed that they have them and they don’t. Said they would refund but still haven’t received the refund 10 days later. Place is garbage never buying parts from this place again.